Apollo Printing is the trading name of Apollo Production Group Limited and is the data controller of the information you provide us with. This privacy policy explains how we use any information about you when you use our website.

Data protection

We are committed to protecting your privacy. The only information we collect is what you voluntarily give us when you fill out forms on our website. We do not collect any information without your consent.

What information we collect

We collect the following information about you. We never collect any data that is not necessary for providing our service to our customers.

  • Name
  • Delivery address
  • Billing address
  • Telephone number
  • Email address
  • What we use your information for

We use your contact details so that we can deliver your order to you and to send you information regarding the status of your order. We also use your details to protect against fraud and to ask for feedback on our services. If you contact our customer services team, we will use your information to investigate your query. For every piece of information we collect about you, we have applied a Lawful Basis.

Should you opt into our direct marketing, we may contact you to send you emails about products and services that we think you may be interested in. You may unsubscribe from these emails at any time by clicking on the “Unsubscribe” link at the bottom of each email.

Third parties

Your information will never be sold or leased to third parties. We do not distribute your information to third parties except for the purposes described above. We do not store any payment details you input into our website and we take measures to ensure that your data is always secure. Any third parties we do pass information onto are GDPR compliant.

Consent

By registering with us or placing an order to purchase goods you consent to the information you provide us being used for any of the purposes described above. You have the right to withdraw consent at any time. Please contact us if you wish to do so.

Security

We are committed to ensuring the security of your information and to prevent any details from reaching unauthorised parties. We have appropriate technical and organisational measures in place to secure any information we collect about you. No information relating to your debit/credit card details will be stored by our website and we take reasonable measures to hide your information from unauthorised individuals.

Controlling your information

Your information belongs to you, and you have several rights you may exercise in order to control it. You may request details of any personal information which we hold about you. If you would like a copy of the personal information we hold about you, please contact us. Additionally, you may object to the use of your data for certain purposes. You also have the right to request for your personal data to be transported to any other organisation.

If for any reason you believe that any information we hold about you is inaccurate or incomplete you may contact us to correct any information you think needs changing. Your data will be kept for a period of time that we believe is necessary for us to carry out the services you expect from us. In the event that you want us to delete your data, you may contact us at any time to request removal of all personal data we possess about you.

Cookies

A cookie is a text file that, with your permission, gets stored on your computer when you use our website. Our website is built using Magento, a commerce platform that uses a number of essential cookies to work properly and to provide you with a better user experience. For example, when you click on the “Add to cart” button on our website, a cookie is used to temporarily store information until you proceed to checkout. You can change your browser settings to disable cookies, although some of the website’s features may not function properly as a result. For more information about how we use cookies including a full breakdown of the cookies we collect, please see our Cookies Policy.

Links to other websites

Our website contains links to other websites. When you click on these links, you will be leaving our website and entering another website. This website may collect different information to our website and use this information for purposes different to those described in this privacy policy. We recommend that you check the privacy policy of the website you enter as their policy may differ to our own.

Changes to this privacy policy

From time to time we may need to update this privacy policy. Any changes we make will appear on this page and, in the event of any significant alterations to our privacy policy, we will send a notification by email to provide you with further details. We will always seek your consent before making changes to the rights you possess under this privacy policy.

Contact

If you have any further questions about this privacy policy or about the information we hold about you then please contact us by sending an email to info@apolloprinting.co.uk or calling us on 01 23456789.